Terms & Conditions

9 DLS Terms and conditions Revised- 2013-R.pdf

 

 

DLS PREMISES POLICY

 

safety (for everyone) is our first concern!

 

You, our esteemed clientele, are our priority; we value your business, it is

intrinsic for us to ensure YOUR SAFETY!

In this pursuit you can create this atmosphere by wearing the appropriate apparel

closed toe footwear and gloves.

We contribute to your comfort by offering assistance in loading, water, shade, and the apparatus to make your purchase loading efficient and safe.

Please be aware of the placards depicting ENTER AT YOUR OWN RISK AT THE ENTRANCE(S)

 

PAYMENT TERMS AND CONDITIONS

 

Payment terms are C.O.D., Visa, Mastercard, Debit, Cash, or Cheque.

(All products are subject to HST)

 

A 50% RESTOCKING FEE IS APPLICABLE FOR ANY PRODUCTS RETURNED. (NO EXCEPTIONS)

 

 

 

DELIVERY TERMS

 

PLEASE NOTE IN ALL DELIVERY DECISIONS :  

due to the size and weight of our delivery vehicles, standard operating practices prohibit the

vehicle from driving on any finished surfaces such as asphalt, concrete, and paving stone areas.

the potentila for cracking, rutting, breakage, or unforseen fluid leaks is highly probable. The propert owner/project manager assumes all risks for damage on private property- NO EXCEPTIONS

 

DLS reserves the right of refusal to off load or deliver product in lieu of obstacles, congestion, or any unsafe conditions. DLS staff will assess this on a case by case basis; DLS procedure is to eliminate this situation by off loading in an area juxtaposed to property abutement.

delivery charges are applicable to all product lists.

All deliveries must have a complete destination address, contact name and phone number.

Please confirm product and lead time to ensure the appropriate mode of delivery.

Delivery is calculated from the Otterville yard.

Delivery price for shipped direct orders (from the source) ie: flat beds, dump trucks will require a quote.

Our boom truck vehicle is given a one hour allowance for off loading; thereafter, a hourly rate

of $ 50.00/hr will apply commencing 15 minutes after the off - load allowance terminates.

Tractor - trailer assessments are tabulated with a two hour allowance for off loading; thereafter, the garnishment will be $100.00/hr - to commence at the aforementioned  15 minutes after the termination of the off loading allowance.

Production Enhanced products can be exchanged or returned only with the propietors (DLS) reciept of purchase. To further this pursuit it is stipulated : product will in no ways be damaged, altered  or broken! Likewise Pallet/Super Sacs are also subject to the aforementioned prequisites.

 

 

 

 

 

 

 

 

 

Our Privacy Policy:

 

Any and all information that we collect is, and remains, strictly confidential and subject to permission of the issuer for any use other than our seasonal greetings to you. Online or email enquiries are not stored in a data bank nor made available through sale or other means for solicitation. Your information is not made available to our employees and will be discarded should you request it.